During the initial six months of 2024, the Dubai Municipality call centre managed more than 500,000 inquiries from individuals throughout the UAE requesting support. The centre successfully addressed every inquiry within the stipulated timeframe, as highlighted on the Municipality's social media platforms, underscoring its dedication to providing exceptional services aimed at enhancing the well-being and quality of life for Dubai's residents. Among these communications, 326,958 were conducted via telephone, 129,381 through a virtual assistant, and 28,064 were email-based. Additionally, there were 45,061 reports submitted through digital systems and 16,641 automated replies. The Municipality also facilitated 419 live broadcasts and 598 interactions on social media. Dubai Municipality provides a comprehensive array of services and support related to advertising permits, agriculture and irrigation; animal health and welfare; building and construction; conformity and standardisation certificates; consumer products; drainage services; environmental services; food products; land allocation and planning; leasing properties and spaces; public health pest control; public health and safety; public parks and recreational facilities, waste management, and more.