In 2023, approximately 702 million commuters utilized the Dubai Metro to reach their destinations, underscoring the growing dependence of residents on public transportation. Whether you are one of the millions who utilize RTA's bus, taxi, or metro services, or intend to do so, downloading the S'hail app can facilitate a seamless journey. This all-in-one application enables users to plan their journeys by providing information on the timing, cost, and available transportation methods for traveling in Dubai and reaching their destinations.

Here are the 6 simple steps to plan your journey:

  1. Download the app and navigate to the home page. Click on the box labeled 'Where are you going to?'
  2. Enter your destination in the designated box and select the appropriate option from the dropdown menu.
  3. Confirm the location by clicking on the respective button.
  4. Choose between the Public Transport and Taxi options. Click on the relevant tab to access accurate information on timing and cost.
  5. Select the Departure or Arrival time and plan your journey accordingly. Simply click on 'Departure' under the 'Public Transport' or 'Taxi' tab to do so.
  6. Choose the most suitable option for you and review the trip details.