Forgetting to pay the parking fee while rushing out of your car is a common experience for motorists. In some cases, the parking meter may be far away from the destination, causing inconvenience for drivers. In Dubai, the Roads and Transport Authority provides multiple ways for motorists to pay their parking fees without physically visiting a meter. One such method is the 'mParking' service, which allows users to pay via SMS if they have a UAE telecommunication service provider. Here’s a guide on how to use the mParking service in the UAE.
There are two types of users who can apply for this service: registered and non-registered users. After sending the text, motorists will receive a confirmation message with all the parking details, including the validity period. The SMS must be sent to the number 7275 (PARK) in the following format:
Registered users: < Plate No>
Example: B12345 33C 1
Non-registered users: < Nickname>
Example: Nicky 33C 1
Tickets for half an hour are only valid in Zone A and can be sent in various formats such as 1/2, .5, .50, 0.5, 0.50, 30, 30min, 30mins, 30minute, and 30minutes.
For cars registered outside of Dubai:
Example: AUH16 12345 335C 2
Motorcycle riders must add the letter B at the start of the message:
Example: B SHJ15 12345 335C 1
When the ticket is about to expire, motorists will receive a renewal message 10 minutes before the expiry time. To renew the ticket, simply message the letter 'Y' to the same number (7275).
Motorists should ensure there is sufficient balance in their mobile account to cover both the parking charges and the service fee. A charge of 30 fils is added by the telecom operator in addition to the parking fees. The virtual permit is only valid in the zone paid for. If a message is sent in the wrong format, service charges may apply, which is not the RTA's responsibility. When extending parking, the RTA's system will automatically calculate and deduct the additional payment. In case of a mobile operator system failure or emergency outage, the RTA will not be held accountable for service charge deductions.