Before embarking on your journey, ensure your vehicle is in optimal condition, checking everything from headlights and engine to tyres. However, unforeseen incidents can occur. If you find yourself immobilized on a highway, the initial step is to remain composed. In the UAE, particularly in Abu Dhabi, you can rely on the authorities for assistance. Abu Dhabi Mobility (AD Mobility), the emirate's transport authority, provides free roadside aid 24/7 through its Road Service Patrol (RSP).
Here's a guide on what to do: Upon detecting an issue with your car, if possible, safely pull over to the side of the road and activate your hazard lights. Contact 800850 and inform the officer about your predicament, providing your precise location. Alternatively, you can request help via the Darbi app, a local travel guide. Download the app, tap the '+' button on the main screen, select RSP from the menu, complete the form, and pinpoint your location to seek aid.
What RSP offers includes: towing your car to a secure spot if damaged or if the engine fails, supplying fuel to reach the nearest petrol station if you run out, assisting with tyre replacement if flat, and recharging your battery if depleted, enabling you to drive to a repair shop. RSP aims to enhance safety and maintain smooth traffic, serving all road users in Abu Dhabi, though its services are confined to major roads. Additionally, RSP manages traffic for significant events in the emirate.
