Having your car impounded can be a distressing experience — one moment you're going about your daily routine, and the next, your vehicle is towed away, leaving you uncertain about how to retrieve it. Whether due to an expired registration or a minor infraction like improper parking, the situation can be quite daunting. However, there's no need to fret, as there's a clear and efficient process to reclaim your car. Here's a comprehensive guide on how to recover your impounded vehicle in the following emirates:
Abu Dhabi
If your car is impounded in Abu Dhabi, you can handle the matter online by registering and logging into the tamm.abudhabi website using your UAE Pass account. If you don't have a UAE Pass, you can sign in with your phone number or email. Navigate to 'Drive & Transport', then 'Fines & Violations', and select 'Release Impounded Vehicle Certificate'. Submit your request by entering your driving license or plate number. You'll receive a confirmation via SMS or email. Additionally, you can request home impounding by following similar steps and selecting 'Home Impounding for Vehicles'. A smart tracking device will be installed in your car to monitor its movement.
Dubai
In Dubai, you can also manage the situation online through the Dubai Police website or app. Select 'Fines Inquiry and Payment', enter your plate details, TC number, license number, and ticket number. Complete the application form and pay the required fees using a debit or credit card. You'll receive a transaction number via SMS and email. You can track your request status using the transaction number on the app or website.
Sharjah
For Sharjah, visit the Sharjah website portal.shjmun.gov.ae, click 'Release of Impounded Vehicle', and enter your Chasis or plate number. Select your plate emirate and type, then search. Follow the instructions provided, fill in the application form, and pay your fines. Print the application and visit the Traffic Department of Sharjah to file your release request.
Ajman
In Ajman, submit a release request on the ajman.ae website by navigating to 'Service Directory', 'Municipality and Planning Department', and 'Impounded Vehicle Release'. Start the service, fill in your details, and pay the required fees. You'll receive a vehicle impoundment release certificate to collect your car from the service center.
Eligibility and Requirements
UAE citizens, residents, tourists, GCC nationals, and entities can use this service. Requirements vary by emirate but generally include original driving licenses, Emirates IDs, and vehicle registrations. Fees depend on the violation type and emirate.
