In the UAE, your phone number is tied to crucial documents and services like your Emirates ID and bank account. The thought of changing your mobile network provider or phone number can be daunting, as it requires notifying contacts and updating vital documents. However, in the UAE, you can rest easy knowing you can retain your phone number when switching providers. Major telecom companies in the country provide number portability services, enabling you to keep your number regardless of the service provider.
Here's a guide to assist you through the process: Requirements include presenting a copy of your Emirates ID and your latest salary certificate. If you're opting for a postpaid plan, you must have a minimum salary of Dh2,500 per month. Switching to du involves visiting any du store or handling it online through their website. Similarly, shifting to e& can be done in-store or online by following the steps on their website. For Virgin Mobile, you can transfer your number by visiting their website or using their app.
Fees for switching vary; while du charges a standard activation fee for prepaid plans, e& and Virgin Mobile offer free switching. However, postpaid plans may require an upfront payment depending on the chosen plan.
