Imagine, despite all the warnings and alerts, you unexpectedly become a victim of an online scam. You might have clicked on a malicious link or entered your credit card details on a website that appeared exactly like a government entity's site. Next thing you know, your savings are gone or your credit card is maxed out. Panic is a natural reaction, but before you get overwhelmed by disbelief, remember to report the fraud immediately. Don't delay, inform the authorities right away.
In a state of shock, it can be challenging to pick up the phone and call the police hotline, let alone explain what happened to the police. This is why UAE authorities have developed user-friendly tools for residents. Through apps and online platforms, you can instantly report a crime. If you're uncomfortable explaining the crime verbally, you can write it out or take a screenshot.
Here are four ways to report a crime:
1. Via 'My Safe Society' app: Created by the UAE Public Prosecution, this app is designed specifically for reporting crimes, with a simple and straightforward dashboard. After downloading, you can file a report immediately. You can attach a photo, video, audio file, or website link to show the crime. Choose from the four options and explain what happened in the provided box. This tool is also inclusive, allowing people of determination to request a call or record sign language.
2. Via MoI app: The Ministry of Interior has made its services easily accessible via app, including traffic fines payment, vehicle registration renewals, and police services like crime reporting. Ensure you have the UAE Pass on your phone to instantly use the app. Open the app, tap on the 'Services' button, choose 'Police services' from the sidebar menu, scroll down, and find 'eCrimes services'. Follow the on-screen instructions to file a report.
3. Via Dubai Police's eCrime service: On the Dubai Police's website, a special section is dedicated to cybercrimes. Log into the official site, choose 'Services' from the toolbar, click on 'Reports services', and then select 'eCrime'. Fill out the form and attach documents or photos that can prove your claim.
4. Via Abu Dhabi Police's Aman service: The Abu Dhabi Police have also made crime reporting easier through its Aman platform, which is one of the first options on the authority's homepage. Go to the website, click on the 'Aman' service option, and then 'Submit a case'. Fill out the details, including the explanation of the scam, your name, mobile number, and email address so the police can contact you.
