Dubai's toll gate operator Salik has partnered with multi-line insurer Liva to provide insurance solutions for drivers in the UAE.
Salik will utilize its extensive database to send timely reminders, preventing insurance coverage lapses and ensuring the timely renewal of vehicle registrations. These reminders will include a link directing customers to a Liva-managed portal, where the motor insurance policy can be renewed with ease.
As previously reported by Khaleej Times, two new Salik gates will become operational on November 24, increasing the total number of toll gates in Dubai to 10.
"By combining Salik’s advanced technology with Liva’s top-tier insurance solutions, our goal is to ensure timely and convenient vehicle insurance renewals for drivers across the UAE. This initiative reflects our dedication to enhancing customer satisfaction and delivering outstanding services, and it marks another significant step in our strategy to boost our ancillary revenue streams. While tolling remains our core business, we are demonstrating our ability to provide a wide array of mobility-related technology solutions, unlocking new opportunities for product diversification and growth," stated Ibrahim Haddad, CEO of Salik Company.
Salik's collaboration with Liva, set to commence by the end of November, aims to support its market expansion efforts and offer value-added services to customers, thereby enhancing revenue growth and setting new benchmarks for digital insurance services. The performance of these services will be closely monitored to ensure optimal customer experience and financial outcomes for the company’s shareholders.
"We will offer tailored insurance solutions to Salik customers through a dedicated digital platform. This partnership will enable drivers in the UAE to access top-notch motor insurance solutions instantly and enjoy a seamless claims process, with our expert support team guiding them through every step," commented Martin Ruegg, CEO of Liva Group.
Source link: https://www.khaleejtimes.com