Requesting a refund for government services or correcting a payment error in the UAE is straightforward and simple. The country's government entities offer auto-refund services, making the process easy and convenient. If you've accidentally overpaid for a government service or fine, you can follow a few clear steps to get your money back. Here's a simple guide to help you navigate the process and ensure you have all the necessary information for a smooth refund experience.
Many UAE residents rely on the Ministry of Foreign Affairs (Mofa) for document attestation, especially when applying for jobs or changing employment. If you accidentally overpaid for this service, you can request a refund by visiting the Mofa website, filling out the application form, and uploading the required documents. Once your request is approved, your refund will be credited to your bank account within five working days.
The Ministry of Justice offers several services, and if you made a payment mistake, you can apply for a refund through the refund portal. You'll need to log in, enter your URN number, and provide your complete bank account details. Once all requirements are met, your refund request will be processed.
For issues related to the Ministry of Finance, you can submit an online request. If approved, your refund will be credited to your bank account within five working days. Similarly, the Ministry of Human Resources & Emiratisation offers an Auto-Refund service through its website, where you can log in and submit a refund request.
Emirates Health Services provides various healthcare services, and if you need to request a refund related to medical treatment or examinations, you can apply through their website. Required documents include a letter from the hospital, Emirates ID, payment receipt, and official bank account details.
Dubai residents can start a refund request for fines or fees through the Dubai Municipality’s website. Required documents include a letter requesting the refund and a copy of the payment receipt. If your request is approved, the amount will be transferred to your account on the first week of the following month.
Abu Dhabi residents can request refunds for incorrect or incomplete transactions through the 'Request a Refund of Fees and Amounts' service on the TAMM website. Required documents include an IBAN, a copy of your receipt, and your phone number. Once all requirements are uploaded, you can expect the refund to be credited to your bank account within five working days.
