Indian passengers who were stranded for over 13 hours after their flight was diverted due to a technical issue finally departed early on Monday from Kuwait, according to a statement from the Indian Embassy in Kuwait.
The embassy confirmed that their team remained on-site until the Gulf Air flight took off. In a post on X, it was noted, "Gulf Air flight to Manchester finally departed at 4.34am today."
The 60 passengers, who were on Gulf Air flight GF 005 from Mumbai to Manchester, expressed discomfort as the airline did not provide food, accommodation, or basic assistance during their extended wait. The situation intensified as passengers shared their grievances on social media, prompting a response from the Indian Embassy in Kuwait.
The Embassy stated, "Food and water is available for the stranded passengers at the lounges." The embassy officials further mentioned that the passengers were accommodated in two airport lounges. "Embassy had immediately taken up the matter with Gulf Air in Kuwait. A team from Embassy is at the airport to assist the passengers and coordinate with the airline."
Arzoo Singh, one of the stranded passengers traveling from Mumbai to Manchester, shared: "After we raised the issue on social media, senior officials from the Indian Embassy in Kuwait reached out to the Indian passengers stuck at the airport." Another passenger, Shivansh, also took to social media to voice his frustration.
"Reading Why Bharat Matters while getting stuck in Kuwait without any help. All British passport holders got their hotels sorted with on-arrival visas, while Indian passport holders have been left stranded without any info, food, or any kind of help. Please help and provide us a visa so that at least we can get a hotel and wait for the next flight," he posted on X.
Source link: https://www.khaleejtimes.com
