Last year, Toyota encountered issues with Japan's Ministry of Land, Infrastructure, Transport, and Tourism (MLIT) due to discrepancies in its vehicle certification process. Specifically, certain certification procedures at Toyota did not align with the official standards set by Japan. This situation came to light in 2023 when modifications made to some Daihatsu models were discovered to enhance test results.
Toyota has now presented a detailed report outlining its corrective actions. The plan, without delving into its three-part structure, assigns the Chief Technology Officer and Global Chief Quality Officer as key individuals overseeing the process. The technology leader will make decisions during vehicle development, while the quality leader will have the final say in certification. Enhanced communication channels at all levels are being established to ensure clarity and understanding. Additionally, the Legal Supervisor will review the processes and report to the Chief Risk Officer as a secondary safeguard. This plan introduces numerous new regulations, methods, and increased accountability throughout the certification process.
In a public statement, Toyota admitted to management shortcomings and committed to improvement. Following MLIT's recommendations, Toyota acknowledged inadequate management involvement in certification operations and identified several areas for enhancement, including data management systems and clearer rules and procedures. Toyota plans to reassess its mechanisms and systems for implementing proper certification operations, aiming to detect and address anomalies promptly through collaborative efforts between management and on-site personnel.
Initially, irregularities were detected in Daihatsu, a subsidiary of the Toyota Group, which later affected popular models like the Yaris Cross, Corolla Axio, and Corolla Fielder in Japan. Production of these models was temporarily suspended earlier this year, with plans to resume normal operations in September.
