The Toyota GR Corolla, a remarkable vehicle that delivers impressive performance for its cost, is a source of pride for its owners. However, it can be disheartening to see videos that suggest Toyota service technicians mishandling this high-performance hatchback. A recent YouTube video appears to capture a Toyota technician instructing another on how to drive a manual transmission using a customer's car. The owner had specifically requested that only a responsible technician drive his Corolla and informed the service advisor about the interior camera recording. This information was not communicated to the employees, who then openly discussed the possibility of being recorded.
The video does not identify the dealership, but the description indicates that the dealer's general manager contacted the GR Corolla owner and resolved the issue. Another video, only a day old, allegedly shows an inexperienced technician attempting to drive a customer's car without knowing how to operate a manual transmission, causing multiple stalls. Another technician then drives the car, ignoring a warning in the instrument cluster about excessive acceleration due to temperature, and ends by revving the engine excessively. Motor1 has contacted Toyota and the dealership featured in the second video for comment.
The increasing prevalence of surveillance continues to highlight the illusion of privacy. Cameras, often installed in cars for a few dollars, have captured numerous on-road incidents but have also revealed instances where those entrusted with vehicle maintenance and service take advantage of their position. These two videos underscore why some owners choose to perform all maintenance themselves.