You open Disney Plus expecting to dive into a new episode or revisit a favorite movie, but instead, you’re hit with a message about availability in your region. That’s error code 73 – a signal that Disney Plus doesn’t think you’re in the right place to watch.
The thing is, this error isn’t always accurate. Sometimes it pops up when you’re traveling. Other times, it’s just your VPN getting in the way. Either way, it’s fixable. Here’s how to understand what’s really going on and get things working again without a tech headache.
What Is Disney Plus Error Code 73?
If you’re seeing a message saying Disney+ is only available in certain regions, you’re dealing with Error Code 73. It’s one of those errors that doesn’t give much context but essentially boils down to this: Disney Plus thinks you’re somewhere you’re not supposed to be.
This usually happens when the platform can’t confirm that you’re in a supported country. It could be a real location issue, like trying to stream from a place where Disney+ hasn’t launched yet. But it also happens when your device’s location data is confusing the app – often due to VPNs, proxy servers, or mobile carriers that route traffic in unusual ways.
Why Error Code 73 Happens
The trigger behind Error 73 is pretty straightforward, but the reasons it appears can vary. Here’s what’s most likely going on behind the scenes:
- You’re in an unsupported region: Disney Plus isn’t available everywhere yet. If you’re traveling or living in a country where the service hasn’t launched, the app will block access.
- VPN interference: A VPN can make it look like you’re in a different country. Even if that country supports Disney+, the platform may flag it as suspicious and block your access.
- Mobile data routing: Sometimes, mobile carriers route data through regional servers that confuse location services, even if you’re physically in a supported country.
- Outdated or incorrect IP data: Your IP address might be misclassified in Disney’s system, putting you on the wrong side of a digital border.
- Network-level settings: If you’re on a work or school Wi-Fi, certain network settings might interfere with location detection.
How to Fix Disney Plus Error Code 73
Now for the practical part. Here’s what you can do to get past Error 73 and back to watching:
1. Turn Off Your VPN or Proxy
This is the most common fix. If you’re using a VPN to protect your privacy or access other content libraries, Disney+ might block your connection.
- Disable the VPN or proxy in your device settings.
- Fully close and restart the Disney+ app or browser.
- Try accessing the service again.
2. Check Your Location
Make sure you’re actually in a supported country. If you’re traveling to a region where Disney+ hasn’t launched yet, there’s no workaround – the service won’t be available until it’s officially rolled out there.
3. Use a Different Network
If you’re on mobile data or a shared Wi-Fi connection, try switching:
- From mobile data to home Wi-Fi.
- From one Wi-Fi network to another.
- Tether from a device with a different provider.
This can help if your current connection is misrouting your IP or location.
4. Restart Your Device
It might sound basic, but a full reboot can clear up cached location or DNS data:
- Power your device off.
- Wait a few seconds.
- Power it back on and try again.
5. Reinstall the App
If none of the above work, uninstall and reinstall the Disney+ app. This ensures you’re using the latest version with updated location-handling features.
Where Is Disney Plus Available?
Before diving into fixes, it’s worth checking if Disney+ is even supposed to work where you are. Error 73 often shows up simply because the service isn’t available in your country yet.
Disney+ is currently available in select countries across North America, Latin America, Europe, and parts of Asia-Pacific. Availability may vary depending on your location.
If you’re outside these areas, Disney+ likely doesn’t live in your region yet. Even if you have an account, the platform may block access entirely. And no, adjusting settings or trying a workaround won’t change that – you’ll just need to wait for the official rollout.
What to Do if You’re Still Getting the Error
If you’ve tried everything and Error 73 won’t go away, you still have a few options:
Check for Regional Outages First
Before digging into settings or reinstalling anything, take a quick look to see if the problem is on Disney’s end. Sometimes, the platform experiences regional service interruptions. It doesn’t happen often, but when it does, it can block access even in supported countries.
You can check multiple sites that track service issues to see if other users are reporting similar issues. If there’s a spike in complaints, it’s probably not just you.
Use Disney+ Live Chat Support
Still stuck after trying the usual fixes? Head over to the Disney+ Help Center and look for the live chat option. It’s available 24/7 and can be a lifesaver when you’ve tried everything else.
A support rep can check your account, confirm your location status, and sometimes spot something you missed. If your subscription is valid and your region is supported, they’ll help dig deeper.
Skip Public Wi-Fi or School Networks
If you’re trying to stream on a shared or restricted network, like public Wi-Fi at a café, airport, or university, you might hit roadblocks. These networks often have firewall settings or traffic filters that interfere with streaming platforms.
When in doubt, switch to a home connection or use mobile data to see if the error clears. It’s a quick way to rule out network-related restrictions.
Tips to Avoid Region Errors in the Future
To keep Error Code 73 from coming back, it helps to set up your devices and network with streaming in mind. Here are a few habits that can save time down the road:
- Don’t use VPNs when watching Disney+.
- Keep your app updated.
- Avoid changing your device’s region manually.
- Use stable home Wi-Fi with a clean IP history.
- If using mobile data, double-check your provider’s routing.
Quick Checklist for Fixing Disney+ Error 73
Here’s a simple summary if you just want the short version:
- Turn off VPN or proxy.
- Confirm you’re in a supported country.
- Switch to a different Wi-Fi or mobile network.
- Restart your device.
- Reinstall the Disney+ app if needed.
- Contact support if it still doesn’t work.
Final Thoughts
Disney Plus Error Code 73 can be frustrating, especially if you know you’re in a supported location. But most of the time, it comes down to how your device or network is reporting your location. With a few quick checks and changes, you’ll likely be back to streaming in no time.
If you’re outside of the service area, though, there’s not much to do but wait. Disney+ is expanding, and your country may be next on the list.
FAQ
Why does Disney Plus say it’s not available in my region when I’m at home?
That usually means the app is picking up a location that doesn’t match your actual one. A VPN, proxy, or even your mobile network might be making it seem like you’re in another country. Try turning those off and restarting the app. It’s a frustrating glitch, but often an easy fix.
Will Disney Plus ever work if I’m traveling to a country where it’s not available?
No, unfortunately. If you’re in a region where Disney+ hasn’t launched, you won’t be able to access it, even with a valid subscription. The app checks your location and blocks access outside supported areas. You’ll have to wait until the service expands to that country.
Can I use a VPN to watch Disney Plus from anywhere?
Technically, you can try, but Disney+ actively blocks many VPNs. Even if the VPN routes through a country where Disney+ is available, it may still trigger Error 73. The service is strict about licensing and location rights, so the best bet is to use it without a VPN.
What if I’ve turned off my VPN and still get the error?
Switch networks if you can. Try using a different Wi-Fi connection or tethering from mobile data. Sometimes your current network’s IP address is flagged or misclassified. Also, restarting your device can refresh location data and clear out cached settings.
How do I contact Disney Plus support if nothing works?
Go to the Disney+ Help Center, scroll to the bottom, and look for live chat. They’re available 24/7 and can walk you through advanced fixes or check if your account’s region is mismatched. It’s not always instant, but they’re usually pretty responsive.