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Nearly 7 out of 10 jobs are expected to undergo significant changes by 2030 due to the rapid evolution of both soft and hard skills, according to recruitment and HR industry executives. Speaking at the Banking, Innovation, and Technology conference organized by Khaleej Times on Wednesday, they emphasized the importance of engaging employees and involving them in decision-making processes to enhance productivity, as employees are more likely to take ownership of decisions they are part of.

"One of the key trends we've observed is that 70% of jobs will change by 2030. The pace of skill evolution is accelerating, and the banking and finance sector in Mena is not immune. In terms of hard skills, data analytics and AI are at the forefront. For soft skills, adaptability and problem-solving are crucial. The banking and finance industry must remain agile. We are no longer operating under business as usual, but rather transformation as usual. AI is no longer just a technical skill but a tool to develop soft skills," said Susana Correia, Head of Search and Staffing for Mena at LinkedIn Talent Solutions.

Correia also highlighted the need for industries, including banking and finance, to ensure that the AI tools employees bring to work are trustworthy and secure.

Susana Correia noted that LinkedIn streamlines the recruitment process, making recruiters more productive and successful. "We have millions of jobs posted at any given time, generating 5 million data points. In fact, 7 people are hired every minute," she added.

A significant number of executives from the banking and technology sectors attended the conference. Yusra Abdul Ghaffar Baqi, Chief Human Capital Officer at Aafaq Islamic Finance, advised companies to communicate their vision to employees before implementing new technologies.

"Technology is merely a tool to improve job performance. I've often heard that people resist change, but I don't believe that's true. During the Covid-19 pandemic, people adapted their behaviors and habits to an online work model. It's crucial for leaders to ensure that employees are aligned with the company's strategy and vision," she said during the panel discussion moderated by Fazeela Gopalani, Partner at EY Mena.

Baqi stressed the importance of employee happiness, which directly impacts productivity. "Engage your employees in decision-making. If they are part of the decision-making process, they will take ownership of it. Allow them to be involved in this process," she said, suggesting that employers should adopt a hybrid work model if it benefits employees.

Susana Correia also urged companies to be flexible with their employees and listen to their needs.

Sonali Attri, Vice President of People Business Partner for EEMEA at Mastercard, emphasized the importance of bringing people together, as innovation often occurs when people collaborate.

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