The Toyota GR Corolla, a remarkable vehicle that delivers impressive performance for its cost, has become a source of pride for its owners. However, it can be disheartening when videos surface that appear to depict Toyota service technicians mishandling this high-performance hatchback. A recent video on YouTube shows a Toyota technician instructing another on how to drive a manual transmission using a customer's car. The owner had specifically requested that only a responsible technician drive his Corolla and had informed the service advisor about the interior camera recording. This crucial information was not communicated to the employees, who openly discussed the possibility of being recorded by the customer.
The video does not identify the dealership, but the description indicates that the dealer's general manager intervened and resolved the issue with the GR Corolla owner. Another video, only a day old, allegedly shows an inexperienced technician attempting to drive a customer's car without knowing how to handle a manual transmission, causing multiple stalls. A subsequent technician then drives the car, ignoring a warning on the instrument cluster advising against excessive acceleration due to temperature concerns. The video concludes with the driver revving the engine excessively.
Motor1 has contacted Toyota and the dealership featured in the second video for comments. The increasing prevalence of surveillance highlights that privacy is more of an illusion than a reality. Cameras can be installed almost anywhere for a minimal cost, and many car owners have placed them in their vehicles. While this has captured some extraordinary road incidents, it has also exposed instances where those entrusted with vehicle maintenance and repair may exploit the situation. These recent videos underscore why some owners choose to perform all maintenance themselves.